THIS SHIPPING POLICY IS EXCLUSIVELY FOR THE UK ORDERS.

Welcome to our online store! At OUTDOOR FUN TOYS, we are committed to providing a seamless and transparent shopping experience. Please review our shipping guidelines below.

Upon placing an order, you will receive email updates regarding order status, dispatch details, and tracking information once your order has been shipped.

Service Area

We currently deliver only within the United Kingdom.
We do not offer international shipping outside the UK.

Processing Time

• Orders are processed within 1–2 business days (Monday–Friday).
• Orders placed after 2:00 PM (GMT) will begin processing the next business day.
• Once processing is complete, your order will be dispatched promptly.

Delivery Time

• Delivery times vary depending on the brand and type of product ordered.
• During peak seasons or for customised items, delivery may take longer than usual.
• All shipping times and costs will be clearly displayed on our website product page and  checkout.

Summary of Delivery Periods by Brand

Delivery Costs

• Free delivery on orders above £200
• £20 delivery charge for orders under £200

Our Delivery Partners

We work with trusted UK couriers.
Specific delivery dates cannot be guaranteed.

Order Tracking

Once dispatched, you will receive an email with your tracking number and the courier’s tracking link.

If you do not receive the tracking email, please contact us:

Phone: 0203 475 8770
Email: info@outdoorfuntoys.co.uk

Delivery Failure

If delivery fails due to an incorrect address, customer unavailability, or refusal to accept the parcel, the package will be returned to us.

Return shipping costs will be deducted from any refund issued.

Change of Delivery Address

We cannot change delivery addresses once an order is in transit.

If needed, please contact us within 1 day of placing your order:

Email: info@outdoorfuntoys.co.uk
Phone: 0203 475 8770

After Receiving Your Order

Please inspect your package before signing.
If any damage is found, you may:

• Refuse delivery, or
• Sign as “Damaged”

Then contact us immediately.

Order Cancellation

If your order has not shipped, we can provide a full refund.

If your order has shipped, you may request a refund after receiving the item.
Please refer to our Return & Refund Policy.

Gift Wrapping

We do not currently offer gift wrapping services.

Holidays

We do not deliver on UK Bank Holidays.
Deliveries resume on the next working day.

Taxes

outdoorfuntoys.co.uk does not charge additional taxes at checkout.

Delivery Time Exceeded

If delivery takes longer than expected, please contact us so we can investigate.

Disclaimer

All delivery times are estimates.
OUTDOOR FUN TOYS is not responsible for delays caused by couriers, weather issues, or other circumstances outside our control.

Contact Information

OUTDOOR FUN TOYS
Operating under The Retail Corner LTD
Address: Office 7372, 321–323 High Road, Chadwell Heath, Essex, RM6 6AX, United Kingdom
Phone: 0203 475 8770
Email: info@outdoorfuntoys.co.uk
Company Number: 16140876
VAT Number: 488816920

Support Hours: Monday – Friday, 9 AM – 5 PM